Thoughtful Care for Timepieces That Matter

Date mechanism repairs typically take around one week. Haute horlogerie services require a more considered approach and usually take between four to eight weeks, depending on the complexity of the movement and any parts that may need to be sourced. We'll provide an estimate when you bring your watch in.

We work with most mechanical watch brands. For haute horlogerie pieces from manufactures like Patek Philippe, Audemars Piguet, Vacheron Constantin, and A. Lange & Söhne, we have dedicated experience with their proprietary calibres and finishing standards. If you're unsure whether we can service your particular watch, feel free to contact us.

Yes, we'll examine your watch and discuss what we find before proceeding with any work. You'll receive an estimate of both the work required and the expected timeline. We won't begin without your approval.

Our work carries a six-month warranty covering the specific repair or service performed. This excludes damage from mishandling or accidents after collection. We'll discuss warranty details when you drop off your timepiece.

Absolutely. The consultation is tailored to your situation, whether you're just starting a collection or have been collecting for years. We'll discuss what's relevant to your specific timepieces and storage environment here in Malaysia's tropical climate.

Simply bring it in during our workshop hours. If possible, bring any documentation or service history you have. We'll handle the rest and keep you informed throughout the process.