Our Service Offerings
Three distinct services designed to address different timepiece needs, from specific repairs to comprehensive maintenance and storage guidance.
Return HomeOur Methodology
Each service we offer reflects a different aspect of timepiece care. Date mechanism repair addresses a specific, common issue. Haute horlogerie service provides comprehensive attention for prestige pieces. Storage guidance helps owners protect their collection when watches aren't being worn.
All three share a common approach: we take time to understand what you need, explain what we find, and provide realistic assessments of timelines and outcomes. The work itself is unhurried, documented where appropriate, and performed with tools suited to the task.
We've structured these services based on years of observing what watch owners actually need, rather than creating tiers solely to maximise revenue. Sometimes a watch just needs its date function corrected. Sometimes it requires complete movement overhaul. Both receive appropriate attention.
Date Mechanism Repair
Correction of date-related issues including misalignment of the date window, sluggish date change, failure to advance at midnight, or a stuck quick-set function.
What's Included:
- Inspection of date disc, jumper spring, and driving wheel
- Cleaning and adjustment of date-change mechanism
- Verification of crisp, timely advancement
- Guidance on avoiding danger zone adjustments
Typical Duration
One week
Price
MYR 340
Haute Horlogerie Service
Dedicated servicing for watches from prestige manufactures including Patek Philippe, Audemars Piguet, Vacheron Constantin, A. Lange & Söhne, and similar houses.
What's Included:
- Complete movement disassembly and cleaning
- Case restoration appropriate to finishing philosophy
- Crystal and gasket renewal
- Extended regulation and timing verification
- Detailed documentation with photography
- Original brand components where possible
Typical Duration
Four to eight weeks
Price
MYR 3,950
Watch Storage Guidance
A brief advisory session for collectors and owners wishing to understand how to properly store watches they are not wearing regularly.
Topics Covered:
- Ideal storage conditions for tropical climate
- Watch winder benefits and limitations
- Preparing watches for extended storage
- Humidity and temperature management
- Crown positioning and partial winding
Session Format
Conversational, tailored
Price
MYR 80
Service Comparison
Understanding which service might be appropriate for your timepiece.
| Feature | Date Mechanism | Haute Horlogerie | Storage Guidance |
|---|---|---|---|
| Movement servicing | |||
| Case restoration | |||
| Documentation & photos | |||
| Original parts sourcing | |||
| Storage consultation | |||
| Climate-specific advice | |||
| Typical duration | 1 week | 4-8 weeks | 1 session |
| Investment | MYR 340 | MYR 3,950 | MYR 80 |
Suitable for:
Watches with specific date-related issues that don't require full servicing. Quick-set problems, date misalignment.
Suitable for:
Prestige timepieces requiring comprehensive care. Movements that haven't been serviced in years. Complicated calibres.
Suitable for:
Collectors with multiple watches. Owners uncertain about proper storage. Those seeking tropical climate guidance.
Our Service Standards
Principles that apply across all our work.
Initial Consultation
We examine your watch, discuss what you've noticed, and provide an honest assessment before any work begins. You'll know what's required and what it will involve.
Secure Handling
Timepieces in our care are stored securely with appropriate insurance coverage. We maintain confidentiality regarding the pieces we service.
Ongoing Updates
We keep you informed during the service process. If we discover additional concerns or if timelines need adjustment, you'll hear from us promptly.
Service Warranty
Our work carries a six-month warranty covering the specific repair or service performed, excluding subsequent mishandling or accidents.
Which Service Might Suit Your Needs?
If you're uncertain which service would be appropriate for your timepiece, we're happy to discuss your situation and provide guidance.